Privacy Policy
Last updated: 22 March 2026
1. Who We Are
Ikarza ("we", "us", "our") is the data controller responsible for your personal data.
Registered Address 128 City Road, London, United Kingdom, EC1V 2NX
Contact [email protected]
2. Information We Collect
We may collect the following categories of personal data:
- Identity and contact data: name, email address, phone number, company name, and job title that you provide when booking a call, filling out a form, or emailing us.
- Technical data: IP address, browser type and version, time zone setting, operating system, and platform collected automatically when you visit our website.
- Usage data: pages visited, time spent on pages, navigation paths, and referring URLs.
- Communications data: any information you include in correspondence with us.
3. How We Use Your Data
We process your personal data for the following purposes and on the following lawful bases under the UK GDPR:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries and booking calls | Legitimate interest / Pre-contractual steps |
| Providing and delivering our services | Performance of a contract |
| Sending project updates and invoices | Performance of a contract |
| Improving our website and services | Legitimate interest |
| Complying with legal or regulatory obligations | Legal obligation |
4. Cookies
Our website uses only essential cookies required for the site to function correctly. We do not use advertising or tracking cookies. If we introduce analytics in the future, we will update this policy and obtain your consent where required.
5. Sharing Your Data
We do not sell your personal data. We may share your data with:
- Service providers: hosting, email, scheduling, and payment processors who act on our behalf and under our instructions.
- Professional advisers: accountants, lawyers, or auditors where necessary.
- Legal authorities: where required by law or to protect our rights.
6. International Transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO), to protect your data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is retained for up to 24 months after your last interaction with us. Client project data is retained for 6 years after the end of the engagement to comply with UK tax and accounting requirements. You may request earlier deletion at any time.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Access: request a copy of the personal data we hold about you.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your data where there is no compelling reason for continued processing.
- Restriction: request that we limit how we use your data.
- Portability: request transfer of your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interest.
To exercise any of these rights, contact us at [email protected]. We will respond within one month.
9. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.